Support 💬

Log in as the parent, open the Settings tab, and look under Children — tap Show next to your child's name to reveal it.

For your family's privacy, parent PINs can't currently be recovered. You'll need to reset the app (delete and reinstall, or use Reset All Data if you can still access Settings) and set up your family again. A safer recovery option is coming with family accounts in a future update.

Right on your device — names, PINs, skills, and progress never leave your phone. There are no SkillSprouts servers, no accounts, and no tracking. See our Privacy Policy for the full picture.

Yes! Turn on Family Sync: log in as the parent → Settings → Family Sync → Turn On. You'll get a secret Family Code. On the other phone, open SkillSprouts and tap "Joining your family? Enter your Family Code", then enter the code. Everything is end-to-end encrypted — not even we can read it.

Any device that's already synced can show it: log in as the parent → Settings → Family Sync → Show. Keep it private — anyone with the code can join your family. If it's been shared too widely, tap New Code to rotate it; the old code stops working right away.

Log in as the parent → Settings → Danger Zone → Reset All Data. This permanently erases your family and all progress from the device. Deleting the app does the same thing.

Free Sprout is free forever and includes 1 parent, 1 child, and up to 10 skills. Growing Tree ($4.99/month or $29.99/year — or a one-time Forever Tree unlock at $49.99) adds daily routines that reset each morning, co-parent & guardian logins, unlimited children and skills, custom categories and badges, and shareable progress reports.

Email us at the address above — a screenshot helps a lot. If you're on a TestFlight build, you can also take a screenshot in the app and tap it to share as Beta Feedback, which reaches us with device details attached.

Growing Tree is billed by Apple, so it's managed in your Apple Account rather than inside SkillSprouts. Open Settings → Current Plan → Manage Subscription in the app, or go to iPhone Settings → your name → Subscriptions. Cancelling leaves Growing Tree active until the end of the period you've already paid for. Forever Tree is a one-time purchase, so there is nothing to cancel.

Open Settings → Current Plan and tap Restore Purchases. As long as you're signed in with the same Apple Account that bought it, your plan comes straight back — you're never asked to pay twice. Your family's skills and stars are separate from the purchase: bring those across with Family Sync and your Family Code.

The whole app — every screen, card, and control — has a full dark color scheme. By default it follows your device's light/dark setting automatically. Prefer it one way all the time? Log in as the parent → Settings → Appearance and choose Auto, Light, or Dark. The choice is per-device, so your night-owl co-parent can pick their own.

SkillSprouts follows your iPhone's text-size setting (Settings → Accessibility → Display & Text Size → Larger Text), scaling to 200% and beyond. Everything grows together — labels, buttons, even the skill icons — and cards reflow so nothing gets cut off. Great for early readers and grandparents alike.

With Settings → Accessibility → Motion → Reduce Motion turned on, SkillSprouts calms itself down: no bouncing logo, pulsing buttons, or falling confetti. Celebrations still happen — just gently.

Tell us! Accessibility feedback goes to the top of our list — email support@skillsprouts and we'll do our best to make it work for your family.